Contact our team
If you have questions about your account, a technical issue, or general feedback, our Luck Leopard support team is here to help. Reach out any time for assistance with account-related issues, deposit or withdrawal queries, device problems, or to report a concern. Our team also handles payout checks, ID verification help and account settings. We offer convenient communication channels so you can get a quick response and keep playing with confidence. For urgent matters please include your account ID.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email for account and technical help; response typically within 24 hours) |
| General enquiries | [email protected] (billing, payments and corporate queries) |
| Affiliate enquiries | [email protected] (partner programme and marketing) |
| Phone | +1 416 347 8294 (calls handled during working hours) |
| Working hours | Mon-Fri, 09:00-18:00 |
Email Support
Email is the preferred way to contact us for detailed requests, account questions, or matters that need attachments or documentation. Please send your message to [email protected] with a clear subject line, a concise description, and up-to-date contact details to avoid delays. We will review and respond as quickly as possible.
Contact Form
Response Time
Most support inquiries are answered within one business day. For routine requests like account help or payment questions you can expect a prompt reply; more complex issues - such as security checks or document verification - may take longer depending on their nature and the information required. We aim to keep you updated while we investigate and will respond as soon as progress is made.
Feedback
At Luck Leopard we welcome your feedback, suggestions, and ideas to make the site better for Canadian players. Please share anything from usability tips to game requests, every message is reviewed carefully and used to improve the service and user experience. Your input helps shape updates, so don’t hesitate to tell us what works and what could be smoother.