Privacy & Data Protection
Welcome to the Luck Leopard privacy policy page. This document explains how we collect, use, store, and protect personal information when you create an account, play games, place bets, or otherwise use our services. We respect your privacy and aim to be clear about what data we handle and how you can manage your choices.
Types of data we collect
We collect several categories of information to operate the site and provide services reliably. This includes personal data you provide directly, technical data generated by your device and connections, and transactional data related to your payments and play.
Personal data
Personal data may include your name, email address, date of birth, mailing address, phone number, and any identity documents you supply for verification. We also record account credentials and security questions to administer your account.
Technical data
Technical data includes IP addresses, device identifiers, browser type, operating system, and log files. We may also collect location information inferred from your IP address for geo‑restriction and responsible gaming checks.
Transactional data
Transactional data covers deposit and withdrawal records, payment method details, wagering history, bet and game activity, bonuses claimed, and support interactions. We use this information to process payments, verify transactions, and maintain accurate account records.
How we use information
We use collected data to provide and improve our services, process payments and withdrawals, verify identity, prevent fraud, comply with legal obligations, handle customer support, and communicate account-related updates. With consent, we may also send promotional messages. You can opt out of marketing communications at any time.
Information sharing and third parties
We may share data with service providers necessary to deliver our services, including payment processors, identity verification and fraud-prevention services, analytics providers, and customer support partners. We require these partners to protect your information and use it only for the purposes we specify. We do not sell your personal data.
Data protection practices
We implement reasonable technical and organisational measures to protect information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure storage. While we take steps to safeguard data, no internet transmission is completely secure, so please take care with your account credentials.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support essential site functions, analyse usage, and deliver tailored content. You can control cookie settings through your browser. Blocking certain cookies may affect site functionality.
User rights
You have the right to request access to your personal data, request correction of inaccurate information, and request deletion where required by applicable law. You may also object to certain processing or request restriction of processing. To exercise these rights, contact our privacy team as described below.
Access, correction and deletion
To request access, correction, or deletion of your data, contact us with sufficient details to identify your account. We will respond and take reasonable steps to verify your identity before fulfilling requests. In some cases, we may retain certain records to meet legal or regulatory obligations.
Privacy policy updates
We may update this privacy policy as our services or legal requirements change. When we make material changes, we will post a notice on the site or notify you through your registered contact method. Continued use of our services after changes indicates acceptance of the updated policy.
If you have questions or want to exercise your privacy rights, please contact [email protected].